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Privacy Policy

 ERPACLE-OrderApp ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and disclose your information when you use our app.

By using ERPACLE-OrderApp, you agree to the terms of this Privacy Policy.

1. Information We Collect

  • Personal Information: Name, Email address, Phone number, Delivery address.
  • Payment Information: We do not store payment details. Payments are processed on a third-party site.
  • App Usage Information: Device type, Operating system, IP address, Interaction logs.

2. How We Use Your Information

  • Facilitate account creation and login.
  • Process and deliver your food orders.
  • Communicate with you about orders, promotions, or updates.
  • Improve app performance and user experience.

3. Sharing Your Information

We may share your information with:

  • Delivery partners: To fulfill your orders.
  • Payment processors: To enable secure payments
  • Service providers: For analytics and app improvements.

We do not sell your information to third parties.

4. Third-Party Payment Processing

When you choose to pay for an order, you will be redirected to a third-party payment processor. Their privacy policy governs the handling of your payment details. We encourage you to review it before completing your transaction.

5. Security

We implement industry-standard security measures to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the right to:

  • Access, update, or delete your information.
  • Opt out of marketing communications.

For any such requests, contact us at [Insert Contact Email].

7. Cookies and Tracking Technologies

We may use cookies or similar technologies to enhance your experience and analyze app usage. You can control cookies through your device settings.

8. Children’s Privacy

Our app is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy periodically. The updated version will be posted with the "Effective Date" revised accordingly.

10. Contact Us

For questions or concerns about this Privacy Policy, please contact us at:

  • Email: info@ncloud.com.np
  • Address: Wonde Height, Teku, Kathmandu, Nepal